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I'm Gagan - a product design leader. I design intuitive, scalable, and accessible user-centric solutions from strategy to final execution, enhancing product experiences and driving business growth.

Case Studies

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01. Case Study

Transforming Legacy Systems into Seamless Experiences for New Applications

Redesigning a legacy system to simplify account setup and product selection. I worked with cross-functional teams to streamline complex workflows, reduce errors, and enhance user experience. This case study showcases how strategic UX design enhanced both employee and member interactions.

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UserTesting
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02. Case Study

AI-Powered Billing Audit: Streamlining Workflow & Revenue Recovery

Building the billing audit process with an AI-powered workflow to help teams save time, reduce manual effort, and prevent revenue loss. The current manual process is slow and tedious, often taking days or weeks. Our solution streamlines workflows, enhances accuracy, and ensures revenue leaks are detected early.

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03.Case Study

Reimagining Onboarding & Workforce Management for a Better Employee Experience

Built a streamlined onboarding and workforce management solution that empowers new hires and gives managers real-time insights, enhancing productivity and engagement.

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04. Case Study

Solving Team Collaboration and Key Application Access with a Unified Digital Workspace

Built a streamlined onboarding and workforce management solution that empowers new hires and gives managers real-time insights, enhancing productivity and engagement.

Photoshop

How my work made an impact

🙌🏼

"Kudos to you for not only volunteering to help out in designing an experience to help productize AI for Billing Issuance, but also for doing a beyond amazing job at telling the story of the work. First, you contributed to the initial story which gave context for the problem and then made a video of it to share with our partners. Then, while in the process of designing, you created the slides deck plainly laid out each step of the journey with video click-throughs. Your contribution here is an excellent example of the values of " Inspire and achieve excellence" and " Doing the right thing". And probably more impactful is the fact that you are exemplifying our newly-formed Design competencies for "Storytelling " in that you are elevating storytelling- with screen by screen or feature by feature walkthrough in the slides deck and modelling what good storytelling should/could look like for our junior designers. Thank you!"

Klaus H.
Director User Experience Design, Fintech Technologies

© 2025 by Gagan Ahluwalia. All Rights Reserved.

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